Benefits Coordinator

The Benefits Coordinator supports the day-to-day  administration of employee benefit programs, ensuring accurate enrollment, compliance, and a positive employee experience. This role serves as the key point of contact for employees, vendors, and internal teams, providing guidance on benefits, supporting enrollment and changes, and helping ensure smooth coordination across systems and processes. The position requires strong attention to detail, organization, and the ability to manage multiple priorities while maintaining data accuracy and compliance.ROLE RESPONSIBILITIES: Benefits Administration and SupportManage and execute comprehensive benefit programs across KIPP Texas, including medical, dental, vision, life, disability, and retirement plansAdminister qualifying life events (QLEs), including processing benefit changes, dependent updates, and required documentationAssist staff with enrollment, qualifying life event (QLE) changes, and general benefit inquiries while ensuring accurate eligibilityServe as the primary contact for employee benefits-related questions and needs including leave coordination (FMLA, short-term disability, long-term disability) and ensuring required forms (e.g., statement of health forms) are completed and tracked appropriately, Provide staff assistance regarding plan adjustments, updates to coverage and resolve escalated benefits concerns requiring coordination across employees, vendors, Payroll, and HR OperationsPrepare benefits resources, employee communications, and enrollment materials used throughout the year related to onboarding, enrollment deadlines, plan changes, required documentation, and benefits updatesLead yearly open enrollment initiatives, including system configuration, enrollment monitoring, and employee guidanceAudit payroll deductions and benefits records to to ensure accurate processingMaintain annual benefits administration calendars, processing timelines, and operational deadlines across all benefits programsCompliance, Operations, and Vendor ManagementServe as a primary liaison between KIPP Texas and benefits vendors to support responsive issue resolution and accurate administrationPartner with vendors, payroll, and internal teams to support benefits administration, including COBRA coordination and resolution of employee or system-related issuesCollaborate with external vendors and internal HR/Payroll teams to reconcile billing, resolve discrepancies, and address escalationsOversee benefit documentation and records to ensure adherence to ACA, COBRA, and retirement reporting requirementsConduct regular audits, review and reconcile benefit invoices and payroll deductions to ensure accuracy and alignment across systemsOperational Reporting and EfficiencyMaintain benefits data integrity within HR systems and support reporting, auditing, and compliance activitiesGenerate and maintain participation reports, audit logs, and enrollment summaries for leadership reviewMonitor workflow timelines to ensure the timely completion of all benefits-related administrative tasksIdentify and execute process improvements to enhance the employee experience and administrative consistencyEngage in cross-functional partnership with Finance and HR Operations to ensure seamless service delivery across KIPP Texas