Bilingual customer service representative

06 Nov 2024
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bilingual customer service representative.

dallas , texas

posted today

job detailssummary

$19 - $20 per hour

temp to perm

no requirements

category office and administrative support occupations

referenceAB4651597

job detailsA large financial client in downtown Dallas is seeking dedicated and detail-oriented Spanish Speaking Call Center Representatives to join their team handling both inbound and outbound calls for their Mortgage Contact Center. If you are looking for a new opportunity and are fluent in Spanish - please today.salary: $19 - $20 per hourshift: Firstwork hours: 7 AM - 8 PMeducation: No Degree RequiredResponsibilities

Handle high call volumes with Spanish-speaking customers with approximately 120 outbound or 60 inbound calls per day.

Assigned to either inbound or outbound calls, not both, with potential for 50-100+ calls during peak times.

Support the Consumer Direct Sales group within the clients' Home Mortgage.

Gather relevant information from the customer to then transfer them to the appropriate department

Must be available for any shift between 7am-8pm CST and open to working 1 Saturday per month between 8am-6pm

Qualifications:

2+ years of call center experience and handling outbound calls

Sale or financial experience also a plus

Skills

Spanish (5 years of experience is required)

Sales

contact center

mortgage

Qualifications

Years of experience: 1 year

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.CWclara williams

clara.williams@randstadusa.com

Full-time
  • ID: #52839765
  • State: Texas Dallas / fort worth 75201 Dallas / fort worth USA
  • City: Dallas / fort worth
  • Salary: USD TBD TBD
  • Showed: 2024-11-06
  • Deadline: 2025-01-06
  • Category: Et cetera
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