Bilingual Korean/English - Appointment Scheduling Specialist - Heart & Vascular Specialists

Appointment Scheduling Specialist – Heart & Vascular Specialists Fast-paced, high-volume clinic is looking for top skilled Appointment Scheduling Specialist Work location: 8230 Walnut Hill Lane, Bldg. 3, Suite 220, Dallas, TX 75231 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm Travel: 25% to surrounding clinics as needed ( mileage reimbursement provided ) Heart & Vascular Specialist Department Highlights:

Strong teamwork and collaboration

Fast-paced, high volume inbound/outbound calls

Compassion and empathy to our patients and the Team

Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Here’s What You Need

High School Diploma or equivalent (required)

2 years related experience in Healthcare environment (preferred)

Bilingual in English / Korean (strongly preferred)

Demonstrated strong customer service and communication skills

Organizational and time management skills

Proficient computer skills

Knowledge of clinic procedures and regulatory requirements

Possess a strong work ethic and a high level of professionalism

A team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

Delivers care to patients utilizing the Appointment Scheduling Specialist Process

Responsible for answering phone calls and scheduling patient appointments

Conduct patient pre-certification / to ensure coverage for appointments and medical care

Schedule tests, procedures, and referral appointments

May collect fees such as co-pays / co-insurance

Gathers insurance information and patient personal data

Obtain authorizations / referrals prior to appointments as needed

Demonstrates positive professional customer service with all patients, staff, and visitor contacts.

Performs other duties as assigned

Additional perks of being a Texas Health employee

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

Strong Unit Based Council (UBC).

A supportive, team environment with outstanding opportunities for growth.

Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org . #LI-CT1Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.