Description A client of ours is offering a contract to hire employment opportunity for a Billing Clerk in the Waste, Refuse & Environmental Waste Management industry located in Houston, Texas. In this role, you will be involved in managing customer accounts, ensuring accurate billing and providing excellent customer service. This role is fully in office from Monday through Friday from 8-5. The ideal candidate will have 2+ years of billing and AR experience. Please apply today for consideration! Responsibilities: Reviewing customer accounts for partial payments and establishing arrangements for remaining balances Acting as a backup for phone support Generating and mailing collection letters and emails, as well as recording all communication sent to customers Placing accounts on credit holds due to non-payment and forwarding unresponsive accounts to management Processing payments and credit memos Responding to emails and maintaining effective communication Tracking call-related information for auditing and reporting purposes Overseeing invoicing, with an emphasis on Accounts Receivable and collections Daily follow-up on overdue accounts and ensuring all payments received are allocated to the correct account and invoice Providing excellent customer service by being an advocate for the FCC portal Updating client accounts with accurate billing and address information Troubleshooting issues promptly Assisting with additional special projects as needed.Requirements Proficiency in billing and invoicing procedures Demonstrated experience with approved invoices Exceptional customer service skills Ability to work efficiently in a fast-paced environment Strong attention to detail and high level of accuracy Excellent written and verbal communication skills Proficiency in Microsoft Office Suite, particularly Excel Ability to handle confidential information responsibly Good time management and organizational skills Ability to work independently and as part of a team High school diploma or equivalent; additional qualifications in Accounting or Finance is a plusRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time