Branch Supervisor

24 May 2024

Vacancy expired!

The US Operations team is looking for a Branch Supervisor to help lead the (branch) team. They will be responsible for developing their team members while ensuring that we are providing first class experience.  As an essential part of the team, they will assist with increasing profitability as they train and develop their staff. The ideal candidate possesses the following attributes:  Ability to coach, motivate and interact with others Good supervisory and strong communication skills Exceptional interpersonal and relationship building skills  Strong organizational skills with the ability to multi-task Ability to manage stressful or unusual situations to maintain good customer service What you will do:Ensure the effective process of all types of car rental transactions Provide exemplary customer service and issue resolution Participate in all areas of employee management Understand cost control and achieve individual sales goals Monitor prices and set rates for walk-ups Uphold company standards and processes Increase the market penetration of the branch and increase revenue Actively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Customer Service Agents, and all other staff Complete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weakness Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations Complete sales calls with Management Trainees to further their development Handle or assist in the resolution of escalated customer service issues Likely to require at least 20% travel, some of which may be by airplane 

  • ID: #49989280
  • State: Texas Dallas / fort worth 75201 Dallas / fort worth USA
  • City: Dallas / fort worth
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2023-05-24
  • Deadline: 2023-07-23
  • Category: Et cetera