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Career Area:Marketing / Sales / Product SupportJob Description:At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive.The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.Through it all, we are one team (https://www.youtube.com/watch?v=mYIDne7Q5ek&list=PLwAXbfivFg0jmiNqqgFLeQJpRBi-UVln&index=39) – creating and delivering world-class components and solutions superior to the competition. Learn more about the Caterpillar Experience (https://www.youtube.com/watch?v=GvCYWtWARlk&list=PLwAXbfivFg0jmiNqqgFLeQJpRBi-UVln&index=25)The Business Development Manager (Fluids) is responsible for driving the Services Growth Strategy as the single primary contact representing Caterpillar in all matters related to Fluids. This high visibility position interfaces with executives globally at ExxonMobil, Caterpillar dealers and the Caterpillar Executive Office. Internally this position works with product groups end-to-end aligning on critical customer requirements through driving sales execution with the Construction Industries (CI), Resource Industries (RI), and Energy & Transportation (E&T) Division field-facing teams. The primary goal of the individual in this position is to deliver growth in sales and profit across the fluids business portfolio. This is accomplished by demonstrating strong leadership capabilities (Vision, Strategy, and Execution) to address opportunities and challenges within the CAT enterprise as with the extensive ExxonMobil Global Sales organization.Responsibilities:
Ownership of CAT Enterprise Fluids (Vision, Growth Strategy, Governance Structure, and Portfolio Management)
Drive CAT dealer engagement and relationships working with ExxonMobil regional sales managers
Leading critical growth initiatives driving fluid sales and profitability
Work directly with CAT dealer management and ExxonMobil executives on challenging goals and some sensitive issues
Drive program awareness and engagement with CAT sales force
Oversee and contribute to New Product Introduction (NPI) programs, business cases, marketing content, and align with Product Group (PG) on NPI
Overall product fluid health issues covering dealers, factories, and customers
Lead governance structure and quarterly collaboration meetings with ExxonMobil
Define and report sales metrics, results, and license-fee tracking
Work with Fluids & Filters commercial team for marketing material execution
Primary contact for ExxonMobil owned Fluids Selector Tool
License fees, Environmental, Health & Safety (EHS) compliance, ExxonMobil contracts and agreements
While there are no direct reports in this position, this role is expected to drive leadership conversations and execution with business partners and dealers
Other duties as assigned by Caterpillar management from time-to-time
Basic Requirements:
Bachelor’s degree
10 (plus) years of progressive work-related experience
Strong communication and presentation skills
Understanding of the CAT dealer sales process and dealer operations
Ability to travel both domestically and internationally up-to 50% of the time
Top candidates will also have :
Mater’s degree or extensive business decision making experience
Field experience or similar customer experience
Knowledge of company products and product applications, merchandising programs, and commercial practices and procedures
Experience with the Fluids & Filters business, or knowledge of the products
Experience in NPI and product design/development
Excellent interpersonal skills to deal with sensitive issues and to persuade others inside and outside the organization to take specific actions
Ability to navigate through ambiguous business challenges and skill for persuasion/influence
Additional Information:
Relocation assistance is available for this position
Our team embraces flexibility through a hybrid work model. In addition to working onsite at one of our PSLD facilities, our hybrid work model allows employees the flexibility to work from home based on business need
#LI#BIThis employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers .Relocation is available for this position.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.
Full-time