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- Has specialized depth and or breadth of expertise within Business Operations
- Leads others to solve complex cross functional problems and uses sophisticated analytical thought to exercise judgment and identify innovative solutions
- Works independently, with guidance in the most complex situations
- May lead Business Operations or cross-functional teams or projects
- Advises management on advanced and broad ranging topics and or projects
- Has specialized knowledge and expertise in Business Operations and related job families
- Has specialized knowledge of the overall 'Quote to Cash' process and supporting systems
- Interprets internal/external business and customer challenges and recommends best practices to improve product, processes or services Leadership
- May lead project teams within Business Operations or related job families on projects with moderate resource requirements, risk, and/or complexity Problem Solving
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions Impact
- Impacts the achievement of customer, operational, program or service objectives; work is guided by organization functional policies Interpersonal Skills
- Communicates difficult concepts and negotiates with others to adopt a different point of view