Vacancy expired!
Job Descriptions:Customer Service Representative
Answering incoming calls from customers who need assistance with general questions on their account, payment, information, title request etc.
Customer Accounts Representative
Light/soft collections (payments that are between 1 and 29 days past due).
Assist customers with their accounts from adding a credit card, changing their expired payment method, turning on auto-pay etc.
Additional Skills & Qualifications:
Problem solving skills, attention to detail
Must have excellent Communication Skills
Experience with customer service and problem resolution
Bachelor's degree required
If Bilingual/Spanish Speaking - No degree required
1-2 years of professional work experience
Schedule: (This position is in-office in Irving, TX)
Customer Service Representative
Monday – Friday (8AM – 5PM) with one Saturday a month (8AM – 12PM)
Saturdays are overtime pay
Customer Accounts Representative
Monday – Friday (8AM – 5 PM) with two late nights a week (11AM – 8PM late nights are never on Friday) and 1-2 Saturdays a month (8AM –12 PM)
One week of the month will be all 7-4, with Saturday 7-12 for that week.
Saturdays are overtime pay
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Full-time