Change/Release Management Coordinator

Dunhill Professional Search
San antonio, TX
26 Feb 2025

Vacancy expired!

Job Description

This position will require working with multiple client and internal teams to review and approve or reject changes as well as relay & effectively communicate pertinent patching, deployment, and infrastructure activities. The resource will support the Change Management lifecycle which includes reviewing and approving changes across the Portals infrastructure. The candidate must be a highly effective communicator, demonstrating the ability to plan, design, and carry forward executive-level communications. The candidate must also demonstrate exemplary inter-personal skills and demonstrate the ability to build coalitions and collaborate with business, IT, and other stakeholders both internally and externally across the project. The change management coordinator will also have an opportunity to support other areas such as patch, config, problem, and release management and learn the dependencies among various infrastructure components used by the IEP. In addition the resource will drive the Release Management lifecycle which includes scheduling, coordinating and managing releases across the portals infrastructure. The releases can be inclusive of configuration updates, operating system patches, security improvements and deployments. Furthermore, the release coordinator will ensure the successful completion of all release activities within the client's maintenance window held each Sunday. The release coordinator will also have an opportunity to support other areas such as change and patch management and learn the dependencies among various infrastructure components to help coordinate a schedule of releases.

Minimum Qualifications

with a HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience.0-2 years of experience in information technology, systems administration or other IT related field.

Proven ability to work independently and as a team memberExperience with working in Excel Good communication (written and oral) and interpersonal skillsExperience with coordinating with multiple teams to ensure changes are carried out accurately and successfullyGood organizational, multi-tasking, and time-management skills

Preferred skills and qualifications:Knowledge of or experience working with the Change Management processKnowledge of Change Control Board (CCB) or Change Advisory Board (CAB)ITIL Foundations v4 certified or knowledge of ITILExperience with creating user guides of varying formats (Word, PowerPoint, etc)Knowledge of interacting with an ITSM tool (i.e. ServiceNow) Experience with reviewing the completeness & accuracy of dataTreasury Public Trust Clearance - Preferred

#CJpost
  • ID: #49362391
  • State: Texas San antonio 78205 San antonio USA
  • City: San antonio
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2023-02-26
  • Deadline: 2023-04-27
  • Category: Et cetera