Cherwell Developer (Hybrid) job vacancy

Vacancy expired!

Responsibilities:

Configuring, developing, and deploying solutions on the Cherwell platform
Cherwell development - Across multiple ITIL processes e.g. Service Request, Incident, Change, etc.
Build dashboards and customized workflows for processes and procedures, customize user interfaces, and interface with existing customer data sources and tools

Requirements:

3-5 years of experience configuring and developing customer solutions on the Cherwell Service Management platform
Experience in Cherwell development in a multi-environment setting i.e. dev/test/stage/production
Knowledgeable of Cherwell application installation and administration
Ability to learn new technologies quickly and thrive in a fast-paced environment
Strong analytical and problem-solving skills are required

Preferred Qualifications:

5 years of successful ITSM configuration and deployment experience
Technical knowledge of Microsoft SQL, LDAP, SAML, and Active Directory
Familiarity with MS Exchange
Experience with report writing via SQL Reporting, Cognos, or other reporting tools
Development experience in APIs, web services
Ability to work independently and meet deadlines with minimal supervision
Knowledge of the ITIL Framework and Agile/Scrum methodology is a plus
Excellent verbal and written communication skills

Education: