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"U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time." Great Opportunity With Global Financial Company Seeking an experienced Configuration Management Engineer assisting in Configuration Management process improvements. Position is in SBM/Service Strategy & Resource Planning Configuration Management group improving the Configuration Management process.Configuration Management is one of the IT Service Management (ITSM) practice areas, including Change, Incident, Problem, Asset, Request and Knowledge Management. The Configuration Management practice includes two areas:Enterprise/ Service Configuration Management: focuses on the inventory of objects (Configuration Items), such as applications and infrastructure elements, and the relationships between them. The Configuration Management Database (CMDB) is the repository containing this inventory.Component/ Baseline Configuration Management: focuses on common security and technology attributes (or baselines) shared between classes of Configuration Items.What you are good at:Identify opportunities to create or improve processes related to Configuration ManagementExecute process improvementsCollaborate with cross-functional stakeholders to develop models and share recommendations that address strategic and process challengesEstablish and maintain dashboards and reports showing Configuration item data completenessIdentify automation opportunities and partner with CMDB/Remedy tool teamWhat you have- Ability to demonstrate analytical and communication skills, as well as the ability to multi-task and work in a collaborative environment.
- Qualified candidates must have a specific portfolio of experience and skills that includes: Recognized SME of the Remedy ITSM product
- Configuration Management: 5+ years of IT Service Management process knowledge and experience
- Ability to organize work tasks from identification and assignment, to execution and implementation
- Motivated by automation and process improvements
- Excellent documentation, workflow and procedure documentation skills
- Self-starter, highly motivated individual, and a team player who adapts to a dynamic work environment and with strong desire for learning new approaches
Contact Kofi Anim at 917 514 9808 if interestedIf this isn't right for you, we offer referral bonuses () for anyone you can refer that gets hired
- ID: #49423097
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State: Texas
Austin
73344
Austin
USA
- City: Austin
- Salary: $75 - $80
- Job type: Contract
- Showed: 2023-03-07
- Deadline: 2023-05-05
- Category: Et cetera