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S2S Soft is a Global IT Solutions and Services company with unmatched expertise spread across various Industrial Internet like IT Staff, Document Management, Software Development, Mechanical Design and Independent Software Vendors. Our clients have relied on us for providing Technology initiatives and support for their business processes in the areas of Enterprise Application Management, Custom Application Management, Business Intelligence & EAI, Infrastructure Management & Security and Quality Assurance & Testing Services.S2S Soft understands the unique challenges faced by various industries. Through hands on experience earned from different client engagements, we enable our customers to address their challenges with tailor made solutions best suited to their present systems. With a firm eye on Return on Investments of our customer, we conceive, build and deploy solutions that are robust, scalable and yet flexible. We partner with our clients on their long-term initiatives by providing real value while demonstrating high level of professionalism and ethics metus.Please send your resume to for immediate consideration
Position: Configuration Manager Location: Waukegan, IL, 60085 or Richardson, Dallas (Onsite) Duration: 6 MonthsNote: We are ok if the resource can work from Waukegan Illinois or Richardson, TXThis role is responsible for managing the execution of the Configuration Management process in its entirety. The CMDB Manager ensures that the process is adhered to and thus guarantees the integrity of the data stored within the CMDB. This entails reporting on compliance to the CMDB processes and KPI s associated with the CMDB processes.Core Job Functions• Understanding of the IT Infrastructure Library (ITIL) IT Service Management lifecycle• Works with Configuration Management Process Owner (Client) to define the scope of the Configuration Management processes, what Configuration Items (CIs) are to be controlled, and the information that is to be recorded within the CMDB• Ability to develop and implement Configuration Management standards, plans, processes and procedures in line with the goals of the enterprise• Identifies Configuration Management data sources and recommend those that best meet CMDB requirements• Ensure CMDB Completeness and Accuracy through various audits• Ensuring all the Relationships for Critical CIs are available and accurate• Ensure that CMDB data is available and reliable to support other ITSM processes (Change, Incident, Problem, etc.)• Interfaces with other ITSM processes and/or business functions to ensure that they maximize the benefits provided by the Configuration Management process• Directs, prioritizes and schedules audits of the CMDB and initiates corrective actions to ensure compliance to established baselines• Develop requirements for reports and management information that support Impact Analysis and Configuration compliance• Evaluates key performance indicators (KPIs) against defined critical success factors and initiates corrective actions• Prepares documentation for CI data models, process workflows, and training for all necessary business stakeholders• Perform other related duties as assignedCMDB Manager Requirements and Qualifications• Able to work both independently as well as collaboratively• Ability to manage and prioritize multiple assignments• Position requires strong interpersonal skills• Excellent written and verbal communication skills• Experience with ServiceNow ITSM platform and Discovery• Strong knowledge of IT CMDB processes and procedures• Experience with Visio and process mapping methodologies If your skills match these requirements, please send your resume to for immediate consideration. Please be assured that your resume will be reviewed and you will be contacted if there is an interest in your background and experience. Candidates should e-mail resume to address above. Be sure to reference the job number and title in the subject line.- ID: #41441547
- State: Texas Dallas / fort worth 75201 Dallas / fort worth USA
- City: Dallas / fort worth
- Salary: $55 - $65
- Job type: Contract
- Showed: 2022-05-23
- Deadline: 2022-07-17
- Category: Et cetera