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This office-based role can be located in Santa Clara, CA (Headquarters), Plano, TX, Reston, VA, or NYC. Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.Our Approach to WorkAt Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!Your CareerOur Learning & Enablement team is seeking a Technical Training Developer with a technical background, who can work both independently and closely with content developers and subject matter experts to design and produce a diverse range of learning experiences.The successful candidate will engage in intricate projects spanning our entire product portfolio, addressing scenarios where a comprehensive assessment of diverse factors is essential. This individual will actively connect with key partners, showcasing proficiency in instructional design and learning development principles. Your Impact
Design, develop and maintain technical training content and curricula serving the learning needs of the Palo Alto Networks' product users, both internal and external
Translate complex technical concepts into effective learning solutions using your technical expertise
Collaborate with engineering, product management, and cross-functional teams to align training with product launches
Deliver alpha, beta, and 'train-the-trainer' training worldwide for internal and external audiences as needed
Ensure high quality of training content by performing ongoing testing, troubleshooting, and updating of training content, demonstrations, hands on labs and assessments
Create student, instructor led, digital and lab guides for diverse learner groups
Adapt to rapid innovation by promptly revising content while meeting deadlines
Engage with courseware-related forum postings and postings of new courseware
Demonstrate agility in learning and implementing various networking, security, and cloud technologies
Collaborate with the digital learning team to create online content
Contribute effectively to cross-functional projects
Stay current on the cyberthreat landscape and adjacent technologies that range from general networking to endpoint systems, from SaaS to Public Cloud infrastructure to Machine Learning
Your Experience
A minimum of 3 years of experience in technical curriculum development
Proven track record in creating curriculum, including comprehensive course planning, and the ability to seamlessly develop instructional content and assessments that align with various learning objectives
Proficiency in at least one the following technical domains:
Networking
Network security
NGFW (Next-Generation Firewall)
CASB (Cloud Access Security Broker)
SASE solutions (Secure Access Service Edge)
SD-WAN (Software-Defined Wide Area Network)
Autonomous Digital Experience Management
A unique blend of proficiency in tools such as:
Articulate
Evolve
Captivate
Camtasia
Adobe Suite
G Suite
Demonstrable samples showcasing your eLearning course development skills
Experience creating and managing the production training labs, building workflow of interactive eLearning and video modules with at least one Learning Management System
A BA/BS/MA/MS degree in Instructional Design, a related field, or equivalent military experience is required
The TeamOur Learning & Enablement organization inspires cybersecurity professionals around the world. We drive awareness, in-depth understanding, and adoption through our customers. We motivate audiences around the world by training our suite of products to promote the full adoption of our services to protect digital environments. It's a meaningful career path, one that requires constant learning and evolution.Our CommitmentWe’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $109,600/yr to $177,200/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (http://benefits.paloaltonetworks.com/) .#LI-BA2Please note that we will not sponsor applicants for work visas for this position.
Full-time