Credit & Collections Specialist SrA proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.Location: This position will take part in Elevance Health's hybrid workforce strategy which includes virtual-based work and some onsite in-person training, meetings, or team activities as needed by the department.Even though this position is virtual based, our ideal candidate will still live within a reasonable proximity to our 3033 W President George Bush Hwy #100a, Plano, TX 75075 office.Schedule: Latest start time for this position begins at 7:00AM CST. Specific requirements and expectations for shift start times and end times will be discussed as part of the hiring process.The Credit & Collections Specialist Sr is responsible for complex collection activities related to past due health insurance premiums and/or past due health insurance claims.How You Will Make an ImpactPrimary duties may include, but are not limited to:
Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.
Researches validity of past due and/or disputed debt.
Generates demand letters.
Prepares reports reflecting status of credit and collection activities for management review.
Minimum Requirements:
Requires a H.S. diploma or equivalent and a minimum of 2 years of commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities, & Experiences:
Infusion or specialty experience highly preferred.
Experience with medical collections both as insurance collections and patient collections.
Experience with all commercial payors necessary for success.
Full-time