Job DescriptionWe are seeking a Customer Service Liaison to serve as the critical bridge between our clients and internal teams. In this role, you will ensure a smooth communication flow, resolve customer inquiries with professionalism, and enhance the client experience by delivering solutions with precision and care.ResponsibilitiesAct as the main point of contact for customer communications and inquiriesMaintain detailed records of client interactions, concerns, and solutions providedCollaborate with internal departments to address client needs and escalate issues as necessaryMonitor customer satisfaction levels and gather feedback for process improvementEnsure timely follow-ups and clear communication throughout the customer journeyRepresent Reboot Staff with professionalism and brand integrity at every touchpoint