Customer Service Officer

Dinamic As Group is seeking a motivated and detail-oriented Customer Service Officer to serve as a key point of contact between the company and its clients. This role is essential in ensuring a seamless customer experience through effective communication, problem resolution, and service coordination. The ideal candidate will demonstrate professionalism, adaptability, and a strong commitment to customer satisfaction.ResponsibilitiesHandle customer inquiries via phone, email, and internal systems in a timely and professional mannerProvide accurate information regarding services, processes, and policiesResolve customer concerns efficiently while maintaining a positive experienceMaintain organized and up-to-date customer recordsCoordinate with internal departments to ensure prompt issue resolutionFollow company procedures and service standards consistently