Customer Success Manager

Collabera
Austin, TX
25 Jun 2024

Vacancy expired!

Title: Customer Success Manager- Bilingual

Duration: 3 Month Contract-to-hire

Location: Austin, TX (Hybrid module)

Must Have:
  • Bilingual- Fluent in Speaking Spanish, Writing is a plus
  • 2+ yrs. of people management experience: Manage a team of Call center team or 50+ people
  • 3+ years of Analytical experience. Able to understand trend analysis in excel, attention to detail in analysis and audit the analysis
  • Advanced Excel skills: Hands on experience with imports, CSV, V look up, pivot tables, and basic to medium formulas
  • Nice to have- Call Center/ Operation background with 50-80 people, with Excel and presentation

Plus:
  • Telecom background
  • Business Development Background/ Account Management/ Business to Business Sales - Comminating with executives
  • Basic Understanding of call center APIs/ Sales KPIs.

customer success,CSM,Customer success manager,Client success manager,Customer service,bilingual,Spanish,Call Center,Contact center,telecommunciation,telecom,Bilingual Account manager,Executive,Business development,Excel,powerpoint,presentation
  • ID: #43622449
  • State: Texas Austin 78758 Austin USA
  • City: Austin
  • Salary: USD40 - USD45
  • Job type: Contract
  • Showed: 2022-06-25
  • Deadline: 2022-08-24
  • Category: Et cetera