Customer Support Assistant

Job DescriptionWe are seeking a reliable and detail-oriented Customer Support Assistant to join our team in Dallas, TX. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and providing top-tier support that reflects our company values. This is a full-time position with growth potential and opportunities to develop professional skills in a supportive environment.ResponsibilitiesRespond to customer inquiries via phone and email in a timely and professional mannerResolve product or service issues by clarifying complaints and offering appropriate solutionsMaintain accurate records of customer interactions and transactionsCollaborate with internal departments to resolve complex issuesFollow communication procedures, guidelines, and policiesAssist with administrative tasks related to customer service operations