Desktop Support Analyst

Description We are offering a long-term contract employment opportunity for a Desktop Support Analyst in San Antonio, Texas. As a Desktop Support Analyst, you will be in a key position to provide technical support to both local and remote users, manage, analyze, and resolve issues with computer systems, hardware, and software, and ensure the integrity of electronic data records.Responsibilities: Efficiently and accurately process and support computer desktop issues for both local and remote locations Manage, analyze, and troubleshoot issues with computer systems, hardware, printers, and computer peripherals Coordinate hardware repairs with relevant vendors Resolving technical problems and providing support for a variety of computer hardware and software issues Uphold the integrity of all electronic data records in line with established quality standards Track equipment inventory and provide inputs on potential purchases Take ownership and execute technology implementation projects Resolve computer problems and advise or implement appropriate solutions Regular and effective communication with ticket submitters Maintain records of daily data communication transactions, issues, and remedial actions taken or installation activities. Requirements Proficiency in Cisco Technologies Familiarity with Citrix Technologies Knowledge of Computer Hardware Experience with Databases Ability to work with Dell Technologies Proficiency in Active Directory Experience with Apple Devices Knowledge of Backup Technologies Familiarity with Configuration Management Proficiency in MS Windows and Windows OS Experience with Ticketing Systems Proficiency in MS Office 365 Knowledge of Google Workspace Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .