Desktop Support Analyst

Description Robert Half is working with a client in Dallas that needs a contract to permanent Desktop Support Analyst. The ideal candidate will have at least 5 years of experience with end user support including software and hardware. POSITION: DESKTOP SUPPORTLOCATION: DALLASDURATION: 6 MONTH CONTRACT RATE: $27-$32/hrRESPONSIBILITIES

Provides end user support to internal staff in multiple location

resolving hardware and software problems

Install, configure, and troubleshoot software applications,

operating systems, and drivers on various devices

Manage Office 365 accounts, troubleshoot email and collaboration

tool issues,

Perform regular system updates, patches, and antivirus scans to

ensure security and performance

Requirements

REQUIREMENTS

Proven experience as a Desktop Support Technician or in a similar technical support role

Office 365 administration and troubleshooting.

Operating systems (Windows, macOS) and software applications.

Strong proficiency in setting up and imaging desktops, laptops, printers, VoIP phones

Active Directory

Hardware troubleshooting

InTune

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