Desktop Support Analyst - Help Desk, Tier 1/Tier 2, Windows

23 Jun 2024

Vacancy expired!

No sponsorship available. No third-party applicants.After experiencing success in the lending industry year after year, this ingenuitive client has branched out to create additional business ventures, including SaaS software for financial service providers and insurance companies.As our client continues to expand operations, they’re searching for a knowledgeable

Help Desk Support Analyst to join the technical team. This is a great chance to get your foot in the door with this client who is consistently rated one of the best places to work in Central Texas by the ABJ and The Austin American-Statesman!

What you get to do:
  • Deliver technical support to end-users for all computer software and hardware-related issues
  • Translate technical solutions into easily understandable steps for end-users
  • Perform diagnostics testing to remediate technical issues
  • Install, modify, and repair computer software and hardware

What you need to succeed:
  • 1+ year of helpdesk / technical support experience
  • Excellent communication skills as you’ll be interfacing with end-users regularly
  • Proven ability to resolve tier 1 and/or tier 2 computer software and hardware technical issues
  • Previous experience with inbound ticketing systems and Microsoft Windows environment(s)

What’s in it for you:This is a great opportunity to get your foot in the door with a nationally-renowned company that continues to generate impressive software solutions for their unique industry. As an employee, you will have access to our amazing client list, the support of a great team, and the opportunity to enroll in health benefits, including medical, dental, and vision. In addition to taking on a challenging role, you will be a member of one of the best and brightest teams around.

Apply online today to learn more about this great new opportunity!

  • ID: #43554338
  • State: Texas Austin 78758 Austin USA
  • City: Austin
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-06-23
  • Deadline: 2022-08-21
  • Category: Et cetera