Vacancy expired!
- Build PC’s for new hires
- Resolve Incident and Service requests based on handover training and documentation
- Site infrastructure maintenance: Routers, Switches, Firewall, Wifi access points
- Smartphone MGT: add, delete, change
- Documentation
- Zoom conference room maintenance
- 5 years experience in similar job to support a site of 100+ users
- first time right approach
- communication skills: understanding the IT issues and explaining the IT update/fix.
- Nice to Have (preferred skills, experience, qualifications)
- ServiceNOW IT ticket application.