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Position: Desktop/Network Support EngineerLocation: Dallas, TXDuration: 12+ months contract
SUMMARY:Desktop Support Engineer is an individual contributor position responsible for the technology and processes that connects our 500 worldwide employees. The Desktop Support Engineer has multiple career path opportunities including leadership of developing IT teams. We invest in both technical training and leadership mentoring for all employees and leaders in the company. PRIMARY RESPONSIBILITIES:- Support 24x7 in-house and co-located data centers, public and private cloud environments, and a distributed IT service desk supporting a global employee and client base.
- Collaborate with internal customers to ensure IT roadmap transparency and alignment with business priorities.
- Document and standardize processes to drive automation and ensure projects are delivered on time, on scope, and on budget.
- Drive accountability and process maturity through ITIL core processes (Change, Incident, Problem, etc.)
- Manage vendor relationships to develop strategic partnerships, maintain focus on customer satisfaction, and reduce costs.
- Collaborate with Finance and Accounting to successfully procure equipment that meets the needs of the business.
- Participate in project work as required, under the direct supervision of a senior member of the team.
- ID: #22400832
- State: Texas Dallas / fort worth 75201 Dallas / fort worth USA
- City: Dallas / fort worth
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2021-11-08
- Deadline: 2022-01-03
- Category: Et cetera