The Director, Visa Spend Clarity Enterprise (VSCE) will partner with Visa stakeholders to provide product expertise to our white label banks in North America.   The position is responsible participating in cohesive, cross functional Visa teams to foster and maintain strategic relationships with VSCE white label clients to deliver solutions that drive commercial card growth. The Director is responsible for client engagement and 'voice of the customer' and is accountable for assisting the regions and sales teams with detailed discussions about VSCE.  The candidate must understand the clients broader Visa relationship including the use of other Visa products, the overall service experience and can effectively manage issues/escalations.The ideal candidate has a strong account manager management background that has worked closely with Product teams, can manage short term projects and lead or participate in testing and deployment of new product features.Essential Functions:Partner with the key Visa internal teams such as Account Management, Specialist Sales and Regional Product to provide strategic VSCE Product support in North AmericaFoster and maintain strong, trusting relationships with VSCE white label partner banks, focused on:gaining a deep understanding of their Commercial Card strategy  influence their vision for card technology solutions, consistent with VSCE and other Visa product strategy focus areasMaintain a deep understanding of the VSCE product strategy and roadmap to successfully position Visa Spend Clarity Enterprise in response to customer requirements Participate in regular joint executive meetings to review strategic partnership opportunities and communicate the VSCE community roadmapWork closely with the Spend Clarity Enterprise Product Leadership team to provide:market feedback (in consideration of benefit to the overall community) to assist with prioritization                                                                                input to solutions designs with a regional lens to ensure they are fit for purposeinsight to internal and external factors that impact overall client sentimentinputs to commercialization decisionsLead the VSCE Product Consultants in North America, responsible for managing tactical outcomes like, managing enhancement requests, testing and deployment of new features  When required, provide testing and deployment support for new features and assist in coordinating activities between the Product and Service Delivery teamsThis is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.