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BE PART OF A BANK LIKE NO OTHER.
When you work with the world's most innovative companies, you know you're making a difference.Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply. Job Description A senior infrastructure leader with a proven background of leading infrastructure/delivery teams for the role of leading SVB's Data Analytics and Reporting Automation team. Seeing a strong leader with the ability to reason logically and analytically to develop a team, tools and strategies to manage cross-functional data and reporting for Technology Operations. The ideal candidate will be able to simplify complex issues in oral and written communication and recommend solutions. The candidate will focus on long-term operational planning and performance in developing strategies to promote real-time reporting solutions for the organization. The position requires strong influencing and negotiating skills to engage with senior leaders.Responsibilities- Identify, hire, develop, and retain talent aligned with Data Analytics and Reporting Automation program needs.
- Manage a team of experienced technologists responsible for the development, execution and maintenance of Tech Ops reporting solutions.
- Manage and lead the Data Analytics and Reporting Automation program by driving cross-functional team deliverables, hitting target milestones, proactively identifying reporting gaps and needs, and by facilitating effective outcomes in a timely manner.
- Plan, manage and report to leadership on program performance.
- Serve as a change agent by driving successful program and process improvement practives, by diagnosing barriers to reporting success; and by facilitiating resolution as appropriate
- Engage with business leaders, project managers, and technology leads to acquire support for, understand reporting needs and evaluate program priorities.
- Apply industry best practices to maximize efficiencies and achieve adhereance to diverse program guidelines.
- Rigorously manage cultural integration and change management.
- Partner and develop strong strategic relationships with teams within and outside Tech Ops for short-term gains and long-term program success and maturity
- Attracts and mentors highly performant Agile teams in an exciting, inclusive and collaborative environment.
- Engages with employees to develop a clear perception of long-term capabilities/potential, and to provide balanced feedback/guiding principles.
- Gives practical support and guiding principles for growing capabilities, not just technical skills.
- Negotiates with a genuine give-and-take approach, where parties act as true peers and decisions are shared.
- Spends time identifying all stakeholders' necessary and meets or connects with all of them, neglecting no one to shape a collective consensus.
- Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people.
- Has a passion for achieving excellence in delivery, solving complex problems, and taking ownership.
- Acts to surpass goals, seizing opportunities to push the envelope.
- Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives.
- Proven experience in managing a diverse and remote team
- Proven stakeholder management skills
- Strong leadership and management skills
- Ability to solve complex problems with innovative solutions
- Excellent negotiation skills
- Critical thinking and ability to be open to other points of view and new concepts
- Ability to embrace change
- Outstanding leadership and organizational skills
- Excellent problem-solving ability
- Effective collaboration and communication across all levels of the organization including senior executives.
- Experience working in a global company, understanding team collaboration across different geographies, time zones and culture
- Demonstrated experience in delivering complex programs and projects
- Able to multi-task, prioritize, and manage time effectively
- Knowledge of Agile frameworks like Scrum and Kanban, and managing teams to use such frameworks
- Working knowledge of banking audit and regulatory practices
- Minimum 10 years of previous experience in management, program management, or related field
- Minimum 5 years of management experience
- Bachelor's or master's degree