Vacancy expired!
Full time and onsite in San Antonio, TXEssential Duties and Responsibilities include the following. Other duties may be assigned.- Engage with Executive Team members to define the company goals and objective to meet the overall mission
- Meet established profitability benchmarks for long-term departmental sustainability
- Manage MS Technical Engineering and Support Teams
- Oversee MS Department activities and resolve emergent internal and external technical and service issues
- Perform vCIO function for current and prospective clients which includes but is not limited to:
- Conducting “Technology Roadmap” reviews with client senior leadership
- Conducting initial risk assessment reviews (“RFA”), design solutions, and make recommendations to base monthly recurring and project pricing
- Serve as the strategic advisor for clients to propose and make technology decisions
- Determine Vendors and Technology stack that serve to best accomplish Departmental Objectives
- Resolve emergent issues and consult with clients as needed to avert relational and contractual crises.
Primary Objectives: - Profitability of MS Dep’t.
- Maintain client relationships
- Operational Efficiency and scalability of IT Team performing onboarding, maintenance, and support of clients
- Providing vCIO expertise making a case for prospects to onboard with the company and performing “Technology Roadmap” reviews for designated clients to meet changing/ongoing network needs.
- Discern best Vendors and Technology Stack to enable the company to “Execute Profitably” on our MS Offering.
Supervisory ResponsibilitiesMS Support Team MS EngineeringMS Project Manager TeamEducation and/or ExperienceBachelor's degree or equivalent from 4-year college or university; and 5 to 10 years related experience and/or training; or equivalent combination of education and experience.Core CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Integrity & Trust, Ethics & Values - Decisions and actions consistently reflect the company core values; practices honesty / fairness in all decisions; adheres to highest standards of business ethics.Customer Focus - Provides excellent customer service; perpetuates the theme that customer satisfaction is everyone's responsibility.Team Player, Peer Relationships - Cooperates willingly with others to achieve results; takes ownership and responsibility for own role and performs assigned work; can quickly find common ground and solve problems for the good of all with a minimum of noise.Leadership Competencies:Managing Vision & Purpose (Mission) - Actively communicates the company mission, values, and goals to others in the department; sees beyond today, sees possibilities, is optimistic; encourages a shared purpose, involves others in working together to create and attain shared objectives.Performance Management - Lead people to higher levels of performance; maximize business results by setting goals and expectations, measuring performance, providing feedback and addressing performance issues; coach for accountability.Developing Direct Reports - Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report’s career goals; constructs compelling development plans and executes them; will take direct reports who need work; is a people builder.Informing & Listening - Is timely with information; provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and or the organization; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Management Style - establishes and maintains relationships to achieve shared goals; manages conflict and treats others with fairness; fosters a positive work environment; promotes teamwork.Job Related Competencies:People Development Accountability – Establishes clear expectations and consequences with employees; completes performance appraisals in a timely fashion; written developmental plans in place for all employees.Employee Recognition – Actively participates in recognition and incentive programs for all employees in a timely fashion.Communication – All staff members are knowledgeable of the company and vision/mission through frequent communication and staff meetings; listens, shares ideas, gives timely feedback and openly receives constructive criticism; ensures there is a positive internal working relationship among all departments and externally with customers.Manages the recruitment, staffing, training and development of employees – Department is fully staffed and trained; ensures ongoing training and development for all employees.Manages the personnel issues and supports human resources practices – Manages employee relations issues; manages corrective action processBusiness Results and Financial Management Achieves business growth and profit goals –Professional Qualities Attitude towards criticism - Uses constructive criticism effectively.Planning – Develops objectives and plans of action; establishes implementation timelines for projects and activities; formulates systematic evaluation process for continuous improvement.Adaptability – Adapts to changing priorities, new ideas, new methods and systems.Initiative – Offers suggestions to improve processes; strives to increase skills and competencies.Problem Solving – Demonstrates analytical ability to gather facts and develop solutions; judgment is sound and timely; anticipates potential problems and avoids or resolves.Dependability – Attendance/availability; plans and completes work assignments on deadline; demonstrates flexibility in working required hours.Self-Accountability – Ensures commitments are consistently met; exercises personal initiative; attends training and continued education to maintain current knowledge base.Confidentiality –Maintains confidentiality of company and client information.Written Communication – Able to write clearly and succinctly; articulates messages that have a desired effect.
- ID: #49773482
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State: Texas
San antonio
78201
San antonio
USA
- City: San antonio
- Salary: $90,000 - $120,000
- Job type: Permanent
- Showed: 2023-04-24
- Deadline: 2023-06-16
- Category: Et cetera