Role summaryTurns operational data into reports and insight for building leadership: productivity, backlog, inventory accuracy and service performance. Supports supervisors with labor planning and process improvement.Key responsibilitiesBuild and maintain daily dashboards for productivity, backlog, order cycle time and accuracy.Extract and analyze data from the SAP EWM and SAP S/4HANA systems; build Excel reports.Support labor planning and agency headcount forecasts.Analyze inventory variances and trends with Inventory Control.Support process improvement and layout studies with Operations.Prepare data for QMRs and management reviews.Program specificsTrack performance against order cut-off times and ship-date commitments.RMA flow metrics: advance-replacement speed, returns processing and disposition backlog.REV2 ramp-up reporting compared with REV1.