Email Routing Systems Support Engineer - Core Technology Infrastructure

Job Description:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

• Installs, configures and troubleshoots Applications used to support Email Routing Infrastructure
• Monitor, measure, report and review current performance of application services and ensure availability and capacity meet business demand
• Facilitate the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritization and initiation of action
• Documentation of root causes and implementation of remedies to prevent future incidents
• Collaborates effectively with their Architecture/Engineering peers for new initiative solution planning, testing/validation, complex troubleshooting, and problem resolution
• Executes processes in support of the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of a business within required SLAs.
• Will be assigned to 24x7 on-call rotation as part of the MCS UNIX Team

• 5+ years of experience working with Linux systems
• Strong scripting/development skills with Python, Perl, Shell
• Experience with SMTP Email relaying and routing
• Proven experience in problem identification, troubleshooting and resolution
• Excellent written and verbal communication skills

• Experience with Email Hygiene systems, including Anti-spam, Antivirus, Malware Prevention, and Data Loss Prevention
• Experience with monitoring technologies (i.e. SPLUNK,NAGIOS)

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

• Installs, configures and troubleshoots Applications used to support Email Routing Infrastructure
• Monitor, measure, report and review current performance of application services and ensure availability and capacity meet business demand
• Facilitate the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritization and initiation of action
• Documentation of root causes and implementation of remedies to prevent future incidents
• Collaborates effectively with their Architecture/Engineering peers for new initiative solution planning, testing/validation, complex troubleshooting, and problem resolution
• Executes processes in support of the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of a business within required SLAs.
• Will be assigned to 24x7 on-call rotation as part of the MCS UNIX Team

• 5+ years of experience working with Linux systems
• Strong scripting/development skills with Python, Perl, Shell
• Experience with SMTP Email relaying and routing
• Proven experience in problem identification, troubleshooting and resolution
• Excellent written and verbal communication skills

• Experience with Email Hygiene systems, including Anti-spam, Antivirus, Malware Prevention, and Data Loss Prevention
• Experience with monitoring technologies (i.e. SPLUNK,NAGIOS)

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital

• Installs, configures and troubleshoots Applications used to support Email Routing Infrastructure
• Monitor, measure, report and review current performance of application services and ensure availability and capacity meet business demand
• Facilitate the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritization and initiation of action
• Documentation of root causes and implementation of remedies to prevent future incidents
• Collaborates effectively with their Architecture/Engineering peers for new initiative solution planning, testing/validation, complex troubleshooting, and problem resolution
• Executes processes in support of the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of a business within required SLAs.
• Will be assigned to 24x7 on-call rotation as part of the MCS UNIX Team

• 5+ years of experience working with Linux systems
• Strong scripting/development skills with Python, Perl, Shell
• Experience with SMTP Email relaying and routing
• Proven experience in problem identification, troubleshooting and resolution
• Excellent written and verbal communication skills

• Experience with Email Hygiene systems, including Anti-spam, Antivirus, Malware Prevention, and Data Loss Prevention
• Experience with monitoring technologies (i.e. SPLUNK,NAGIOS)