Esthetician

The Esthetician provides professional skin care services within the hotel spa, delivering treatments that reflect the service standards of a luxury Auberge wellbeing environment. This role focuses on personalized guest care, technical excellence, and maintaining a consistently high standard of wellness and service.Greet guests professionally and ensure a welcoming spa experience.Ensure guest comfort, safety, and satisfaction throughout all treatments.Maintain professional ethics while providing personalized service that ensures each guest feels their needs are met.Perform skin care treatments according to established wellbeing protocols and standards.Prepare treatment rooms according to guest preferences and service requirements.Complete all pre- and post-treatment cleaning, sanitization, restocking, and preparation.Maintain immaculate, organized, and fully stocked treatment rooms, including properly draped tables and clean counters, tools, supplies, and product displays.Help maintain the cleanliness of all spa areas, including locker rooms.Provide complementary neck, hand, and foot massage when appropriate and in accordance with treatment protocols.Uphold all sanitation and sterilization standards in compliance with applicable laws, regulations, and wellbeing policies.Follow all established treatment protocols, service procedures, operational standards, and brand expectations.Promptly communicate guest concerns, complaints, misconduct, or other incidents requiring attention to management.Promote wellbeing treatments, services, sessions, retail products, programs, promotions, and discounts when appropriate.Educate guests on recommended services and aftercare as part of the treatment experience.Maintain accurate and current knowledge of product usage and treatment procedures.Regularly attend, participate in, and support spa training and team meetings.