Field Services Manager

Job Description

The Manager, Field Services oversees employees in multiple geographic areas as they perform two main functions:

• Characterize segregate, package and document various types of hazardous waste
• Characterize, segregate, package, and document various types of pharmaceutical waste.

• Manage the day-to-day activities of Environmental Technicians working both in the field and within the facility.
• Partner with the sales team to conduct job walks and prepare estimates and pricing.
• Conduct regular quality assurance visit to customer sites. Follow up to resolve and prevent any issues.
• Ensure that the required documentation is complete and accurate to meet state, federal, EPA, DOT and DEA regulations as well as any documentation required per customer agreement.
• Monitor performance of staff against guidelines (such as number of stops per day) and apply corrective actions as needed.
• Conduct weekly meetings with staff to provide updates and address any issues that arise.
• Assist in the development/modification of field Standard Operating Procedures to achieve implementation of best practices throughout all Field Services staff.
• Hire, train, coach, counsel, motivate, discipline, and, when necessary, terminate subordinate team members. Participate in annual goal setting/performance appraisal process and make compensation change recommendations accordingly.
• Develop training materials and ensure effective execution of the instruction.
• Provide regular and ad-hoc reports to management.
• Assist Sales with store and distribution center inspections. Serve as liaison among Sales, Office Operations and Field Services.
• Manage exceptions in the field and resolve atypical problems.
• Accept ownership of controlled pharmaceuticals on behalf of Clean Earth.
• Perform other reasonably related tasks as assigned by management.

Qualifications

• High School Diploma or GED
• Five or more years ofexperience in lab packing, segregating pharmaceutical waste, chemical service specialist or as a truck driver

• ​​​​​Hazardous waste processing experience
• Two or more years of field management experience
• Willingness to accept ownership of controlled pharmaceuticals on behalf of Clean Earth.
• The ability to properly classify controlled substances by DEA guidelines
• Experience with, and a general knowledge of RCRA, DOT, and DEA Regulations as they relate to waste characterization and the transportation of hazardous waste
• Knowledge of computer software applications including MS Office Suite
• Willingness and ability to travel via automobile and commercial airline up to 25% with occasional overnight travel
• Must be able to regularly access and use general office equipment including phones, computers, copiers, etc.
• Must be able to work in a busy, often distracting work environment that is generally climate controlled.

Additional Information

Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you have a difficulty applying for any job posted on Harsco Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.This line is dedicated to disability applications only. No other inquiries will receive a response.