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- Provide end-to-end client support from a broad-based IT background, with technical understanding of networks, protocols, security configurations, and identity and access management
- Travel to 1-2 clients daily to resolve system and application performance issues
- Communicate and solve problems with teammates, clients, vendors, and other stakeholders
- Work in cloud-based technologies, including Microsoft Azure, Office 365 and private cloud offerings
- Utilize security best practices to deploy on-premises and cloud-based technology solutions
- Configure and deploy multi-factor authentication systems, like Microsoft MFA and Cisco Duo
- Provide hands-on experience with virtualization platforms, such as Microsoft Hyper-V or VMware vSphere
- Install, configure, maintain, and monitor client server environments with an emphasis on Windows Server 2012, 2016, and 2019
- Create and maintain internal and client facing documentation; work within a ticketing system
- Be exposed to networking; troubleshoot common networking issues
- Design, configure, maintain, and monitor WAN and VPN connections to remote divisions
- Implement and support backup and disaster recovery solutions using Veeam Backup and Replication
- Analyze company and user needs; recommend appropriate solutions
- 3 to 10 ten, years experience in a systems focused engineer role
- 2+ years experience with exposure to network environments, both cloud and on-premise
- MSP experience preferred
- Extensive experience with Microsoft Active Directory, Group Policy, DHCP, DNS, IIS, and Remote Desktop as well as Microsoft Exchange, both on-premises and Microsoft 365.
- Microsoft 365 Certified, Modern Desktop Administrator Associate or Microsoft Azure Certification preferred
- Willingness to earn technical certifications (e.g., Microsoft, Fortinet, etc.)
- Bachelor's degree from a four-year college/university in Information Systems or Engineering preferred, but not necessary
- Cisco Certified Network Administrator or Professional (CCNA or CCNP) is a plus
- MS-100 or MD-100 certified is a plus
- ConnectWise Manage ticketing experience is a plus
- ID: #49553422
- State: Texas Houston 77018 Houston USA
- City: Houston
- Salary: US75000 - US110000 per annum
- Job type: Permanent
- Showed: 2023-03-26
- Deadline: 2023-05-24
- Category: Architect/engineer/CAD