Fleet Technician

The pay range per hour is $19.62 - $35.29Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .About us:Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here (https://corporate.target.com/about) .Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams.Last Mile Transportation at Target is responsible for moving E-Commerce shipments from our unique Omnichannel fulfillment network to our Additional Job Description 11:36 AM 05/28/2024 Page 4 of 7 Guests’ homes. More than 80% of that volume originates in over 1400 of our Stores making Target the largest volume true Omnichannel shipper out there. Servicing the transportation out of that huge distributed network and high volumes means a simultaneous microscopic attention to day to day detail as well as the ability to step back think strategically in order to drive change within Target and with our carriers to fully leverage our Stores as Hubs strategy and provide maximum Best in Class Guest Experience.A Fleet Technician plays a vital role in the efficient and timely management of transportation operations. Your primary responsibility will include On-Time-Delivery of loads to vendors and stores, dispatching drivers, monitoring shipments, and solving problems quickly. You will be a key point of contact between drivers and stores, ensuring smooth communication and problem solving to meet the fleet’s delivery needs. You’ll collaborate with a diverse group of stakeholders, to include Distribution leadership, Carrier Partners, Assets Protection, Logistics Leaders, and HQ teams to identify gaps in processes and drive optimization through the development of tools and automation within the yard operation. And your commitment to others will shine when you jump right in to help teams meet their business goals to ensure a high level of service, maximizing efficiencies and serving as a change agent to champion continuous improvement and do what is best for the guest.Responsibilities:

Driver Support: Serve as the primary point of contact for drivers. Provide support to drivers, including instructions for pickup and delivery, addressing their concerns, and ensuring their compliance with company policies. Manage drivers home time schedule and missed workdays.

HOS monitoring and support: Monitor drivers’ Hours of Service. HOS utilization efficiency. Preventing actions to avoid violations.

Track and Trace: Monitor the progress of shipments and communicate with drivers regularly to ensure on-time delivery. Provide real-time updates to the management and address any issues that may arise.

Route Optimization: Use routing software and real-time data to plan the most efficient routes, considering factors like expensive tolls, traffic, weather, and road conditions.

Customer Communication: Provide customers with all requested paperwork and shipment status. Address any concerns or delays that may arise. Maintain a high level of customer service.

Problem Resolution: Quickly and effectively resolve any operational issues, mechanical problems, or other unforeseen challenges. Collaborate with drivers and internal teams to find solutions.

Manage a team of drivers encompassing part of the dispatch board

Responsible for assigning pickups and deliveries and service all customers in a specific geographic area

Ensure operational compliance regarding overall pick up and delivery performance

Champion driver retention and customer issues with the ability to resolve issues quickly and communicate effectively.

Core responsibilities and requirements of this job include but are not limited to the expectations described within this job description. Job duties may change at any time due to business needs.About You:

Proven experience in dispatching, routing, and logistics operations.

Experience with transportation planning and supply chain management.

Strong communication skills.

Proficiency in logistics software and tools.

Knowledge of transportation regulations and compliance.

Excellent problem-solving abilities and attention to detail.

Excellent communication skills and phone etiquette.

Strong customer relationship management.

Ability to multitask, prioritize, and work efficiently in a fast-paced environment.

Familiarity with GPS, GIS, and transportation management systems.

Bachelor's degree in Logistics, Supply Chain Management, or a related field preferred.

Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.Application deadline is : 06/30/2024