Front Office Administrator

At Sleeptronic® we see a renaissance underway for American Manufacturing and are proud to be playing a small part in the revitalization of the American industrial economy. Sleeptronic mattresses are manufactured in the United States and include components sourced from both the U.S.A. and from abroad.

As our company moves forward, every day is an adventure made possible by the hard work of our employees, the loyalty of our customers, and the investments of our owners.

The Mission of Sleeptronic is to manufacture exceptional and affordable mattresses!

Guiding Principles

Our company is guided by the following principles. Sleeptronic® strives to:

Manufacture Mattresses that provide a great sleep experience for consumers at all income levels. We believe that everyone deserves a great night's sleep!

Create a progressive work environment that fosters both personal and professional growth for our employees. We believe that our staff is our greatest resource!

Operate our business in an honest manner and in a way that produces a fair return on investment for our owners and stakeholders. We believe in the American Dream!

Job Description:

We are seeking a motivated and skilled Front Office and Logistics Assistant to join our team. In this role, you will be responsible for daily office activities, assisting Logistics and all other departments to make sure all work is completed.

Responsibilities:

Customer Service

Front Office Operations

Clerical duties

Order scheduling

Routing

Sales support

Sales Processing

Requirements:

To excel in the Front Office and Logistics Assistant position, candidates should possess a blend of organizational, communication, and multitasking skills. A high school diploma or equivalent experience is required. Strong attention to detail is essential for accurately processing orders and scheduling deliveries. Proficiency in basic computer applications such as Microsoft Office (Teams, Word, Excel) and email is beneficial for maintaining records and communicating with customers and co-workers. The ability to prioritize tasks efficiently and adapt to changing priorities is crucial. Excellent interpersonal skills are also important for interacting with visitors, handling inquiries, and working effectively within a team. A proactive attitude and willingness to take on various responsibilities to support office operations are highly valued in this role.

Qualifications:

Previous experience as front desk admin or customer service rep

Administrative background

Proficient in Microsoft Office Applications

Excellent Email Correspondent

Experience in a direct customer support role

Inbound/outbound calling

Quality phone etiquette

Adaptable & detail-oriented

Preferred Qualifications:

Spanish speaking

Key Competencies:

Customer Focused

Attention to detail

Authentic

Problem-solving abilities

Dedicated

Proactive

Adaptable

How to Apply:

Email Resume to: resume@sleeptronic.com