Health and Life Science Technology Consultant for Dynamics

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission by joining us as a Health and Life Science Technology Consultant for Dynamics.Industry Solutions helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies. We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.If you are looking to deliver leading-edge business application solutions and are an experienced Dynamics 365 Customer Engagement, Power Platform Functional or Technical expert, we are looking for you! As a Technology Consultant you will work with teams to deliver world class Dynamics 365 Customer Engagement solutions, leveraging Microsoft Power Platform technologies. You will build model-driven, canvas, and portal apps, create Power Automate flows, design chatbots using Power Virtual Agents, and analyze data using Power BI visualization and dashboards.ResponsibilitiesWorking at MicrosoftWe are part of a diverse team of customer focused and results-driven influencers. With a growth mindset and collaboration at its core, the domain leverages the unique talents and skills of all individuals to drive success and deliver results.This is your opportunity to work and learn with the foremost Microsoft Dynamics 365 experts on a variety of projects, technologies, and geographies. At Microsoft you will be provided with a range of opportunities for professional and personal development across all our technologies and business. As a member of the Healthcare Service Line, you will work on the largest and most complex customer projects across locations that will make a real difference in millions of people’s livesEmpower every person and organization on the planet to achieve more. Our mission statement is a commitment to our customers. We deliver on that commitment by striving to create technology that is accessible to everyone. This is what inspires us, drives our work, and pushes us to challenge the status quo every day. At Microsoft, we also work to empower our employees, so that they can achieve more. Our leadership is focused on bringing out the best in our people, supporting their goals, and allowing them to find deep meaning in their work.

Growth mind-set: At Microsoft, we are insatiably curious and continuously learning. We lean into uncertainty, take risks, and learn fast from our mistakes. We build on each other’s ideas because we are better together.

Customer obsessed: We are passionate about helping our customers achieve more. We listen and learn about our customers with a beginner’s mind; bringing solutions that meet their needs and innovation to surprise and delight them.

Diversity and inclusion: We don’t just value differences, we seek them out and invite them in. Microsoft is a place where employees can be who they are. As a result, we have better ideas, better products and our customers are better served.

One Microsoft: We are a family of individuals united by one mission. We work together, build on each other’s ideas, and collaborate across boundaries to bring the best of Microsoft to our customers as one.

Making a difference: We admire what humans dare to achieve and we are motivated every day to empower billions of people to achieve more through our technology and innovation. Our employees harness the power to build on the company’s far-reaching momentum and are driven to change the world.

We are committed to reinventing business processes and productivity, building intelligent cloud platforms, and creating more personal computing. These three goals are interconnected; allowing us to attract, develop and retain the best talent to be more innovative in the products and services we develop, in the way we solve problems, and in the way, we serve the needs of an increasingly global and diverse customer and partner base.The Consultant RoleThe Consultant functions in:Participates and leads the gathering of customer requirements and constraints.

Participates in project planning and contributes to risks, issues, assumptions, and dependencies.

Communicates the business value of planned technology uses and deployments.

Contributes to, and delivers against, a Work Breakdown Structure.

Makes use of, and maintains, Microsoft’s Intellectual Property; creates new materials when needed.

Learns and makes use of modern technologies, services or approaches based on business demands and industry trends.

Participates and contributes to internal/external community events.

Engages in mentor/mentee relationships to enhance Microsoft’s professional/technical capabilities.

ResponsibilitiesEngage with the Customer and the Account/Bid Team in a professional manner.

Use their technical knowledge and experience to position best practice use of Microsoft’s offerings.

Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.

Follows capacity process outlined by Global Capacity Management team. Maintains tools with up-to-date skills and availability.

Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engage others appropriately to understand and define customer requirements.

Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates to project leads. Delivers against Work Breakdown Structure (WBS).

Implements technical solutions by completing assigned project tasks with defined quality standards and following Microsoft Services processes. May oversee aspects of implementation.

Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues.

Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience

Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellection property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement.

Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies.

Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft.

Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines).

QualificationsRequired/Minimum QualificationsBachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 3+ years leadership experience in relevant area of business

OR equivalent experience.

Successfully demonstrated consulting leadership with 5+ years experience with Dynamics CRM, Power Platform and Dataverse projects for enterprise customers.

Required/Minimum QualificationsParticipated inend-to-end full life cycle implementations ofMicrosoftDynamics 365and/or the Power Platform

Comfortable facilitating ambiguity through functional workshops with customers, document/capture requirements, and design appropriate solutions.

Familiar withAzure DevOpsor other similar enterprise planning and delivery tools

Ability to work with teams with both onshore and offshore resources.

Ability to lead teams through ambiguity, conflict, and difficult situations to solve challenges and deliver impactful business outcomes.

Experience communicating and translating technical concepts to non-technical customers and business leaders

Strong skillsinMicrosoftDynamis and Power Platformwith:

Dynamics Customer Engagement / Dataverse

PowerApps

Power Automate

Power Virtual Agents

Power Portals

Dynamics 365 configuration, development leadership and deployment

Strong understanding of the design and usage of low code/no code in the Power platform.

Dynamics development experience is as follows:

Demonstrated experience with core development skills, C#, CSS, HTML and JavaScript development

Demonstrated experience with Azure components

Azure DevOps Build and Deploy (CI/CD Pipeline)

Data migration and integration experience using SSIS, Data Factory, or Logic Apps

D365 CE Web API and plugin development

Additional or Preferred QualificationsMicrosoft Dynamics CRM and Power Platform Certifications (PL-200 or PL-400 or PL-600) AND (MB-910 or MB-600)

Knowledgeable on the current state and future direction of the Power Platform

Familiarity with Azure Logic Apps and Azure functions

Proficient at Power Platform code syntax and language requirements, API, or rest service integrations

L ocation/Travel: You may be based anywhere in the United States, remotely working. You can expect local travel, 25-50%, and is contingent upon Covid-19 restrictions.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .The salary for this role in the state of Colorado is between $112,000and $205,000. At Microsoft, certain roles are eligible for additional rewards, including annualbonusand stock. These awards are allocated based on individual performance. In addition, certain roles alsohave the opportunity toearn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of your employment with Microsoft and the country where you work.US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and fitness benefits, among others.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.#indsol