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Technical Support Specialist I ALLEN TEXAS ONSITE Kelly Services is seeking a Technical Support Specialist I Job Description/Responsibilities: This Tier I Technical Support Representative would be supporting our MSI Video & Analytics team providing tech support to in car Dash and Body Camera and Evidence Management Software Division. Job Responsibilities: The Representative will be interacting with police and is responsible for diagnosing and resolving customer issues through phone, web, email, and direct customer interaction. They are also responsible for maintaining critical relationships developed by other departments throughout the problem/resolution cycle. Communicate outages notifications and ticket statuses to customers. Additionally, they will communicate actively with other departments detailing specific customer's issues. Type: Contract W2 Essential Functions/Required Job Qualifications: 2-3+ years of experience in IT helpdesk and/or application support role. Extensive Hardware, Software and Networking troubleshooting. Experience with RAID technologies and Virtual Disks. Experience with SQL Server queries and updates. Strong working knowledge of Windows Server 2016, 2012, 2008; Windows 7, 8, 10. Strong working CLI experience with various Linux distributions (Ubuntu/CentOS preferred). Familiarity working with Azure Cloud and containers. Strong working knowledge of Active Directory, DNS. One or more of the following certifications preferred, CompTIA A+, MCP, MCSE CNA, CCNA, Linux Certifications. Apply Today! #P2
- ID: #49369707
-
State: Texas
Allen
75002
Allen
USA
- City: Allen
- Salary:
USD
TBD
TBD
- Job type: Contract
- Showed: 2023-02-27
- Deadline: 2023-04-27
- Category: Et cetera