Help Desk Support

23 May 2024

Vacancy expired!

Title :

HelpDesk SupportLocation : Austin,TXDuration : 4 + MonthsJob Type : C

Description : Essential Duties: This position will involve the following, but not limited to:
  • Onboarding/offboarding users.
  • Vetting access requests.
  • Instructing end users on portal functionality.
  • Managing user permissions.
  • Developing user guidance documentation.
  • Responding to inquiries and emails about the portal.
  • Assisting other team members with operational duties.
  • Troubleshooting and problem solving technical issues.

YearsRequired/PreferredExperience4RequiredExperience in a technical help desk support role.2RequiredExperience with user access management1RequiredExperience with Archer Integrated Risk Management2PreferredExperience documenting Standard Operating Procedures and User Guidance2PreferredWorking in an external support/customer-facing role2PreferredExperience administration of Salesforce Regards,KevinRedSalsa Technologies IncPhone:

www.redsalsa.com

  • ID: #41447632
  • State: Texas Austin 73301 Austin USA
  • City: Austin
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-05-23
  • Deadline: 2022-07-19
  • Category: Technical support