Ensure accurate and timely data entry into our operating systemInteract with our customers in arranging their international shipments, meeting customer service standards thus maintaining a strong relationship with themMeet compliance at all times to regulations, including internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirementsUnderstand department process flow and constantly look for areas to improve efficiencyInteract with internal departments with shipment statusCommunicate with airport ground handlers, CFS, and local truckers to ensure timely movement of cargo