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- Organizes programs and activities in accordance with the mission and goals of the organization and the Infrastructure, Security and Acquisition Integration roadmaps.
- Develops new programs to support the strategic direction of the organization.
- Creates and manages long-term goals.
- Develops a budget and operating plan for the program.
- Develops an evaluation method to assess program strengths and identify areas for improvement.
- Writes program funding proposals to accurately and timely fund program initiatives.
- Manages a team of Project Managers/Coordinators with a diverse array of talents and responsibilities.
- Ensures goals are met in areas including customer satisfaction, security, quality and team member performance.
- Implements and manages changes and interventions to ensure project goals are achieved.
- Meets with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
- Produces accurate and timely reporting of program status throughout its life cycle.
- Analyzes program risks and implements mitigating controls.
- Maintains and controls the program budget, schedule and resources.
- Responsible for all facets of our IT programs, including project planning, resource allocation, steering committee leadership, and team organizational structure management.
- Responsible for program communications, in conjunction with our Organizational Change Manager.
- Manages program scope, risks and issue resolutions.
- Responsible for quality of program deliverables.
- Manages integration of solution(s) into enterprise technical architecture and business environment.
- Responsible for ensuring that the program can deliver the benefits outlined in the business case and that it meets the reasonable expectations of end users.
- Responsible for procurement of package-related hardware, software and services.
- Maintains complete autonomy for the management of the initiative to meet the needs of the business, as outlined in the business case and articulated by the steering committee.
- Coaches and mentors staff and managers dedicated to this initiative, as well as the PMs that report directly to this role.
- Manages project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
- Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion, including C level communication.
- Understands the business benefits of a project by grasping business performance indicators and mapping them to goals of IT projects, oversees organizational change with the Organizational Change Manager.
- Manages project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
- Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
- Understands the business benefits of a project by grasping business performance indicators and mapping them to goals of IT projects.
- Proven capability of managing multiple priorities effectively and efficiently with ability to perform under tight deadlines and demonstrate problem solving approach while maintaining strong integrity.
- • Manages, and appropriately escalates, delivery impediments, risks and issues including reaching out to the larger company network for impediment removal.
- Coordinates the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.
- Conducts project retrospectives and creates a recommendations report in order to identify successful and unsuccessful project elements.
- Maintains relevant metrics that help the team see how they are doing (project plan, status reporting, resource planning, sprint burn down charts, etc.).
- Acts as an agile Project Manager with a focus on guiding the teams towards improving the way they work.
- Acts as a liaison between architects, engineers and operations and fosters better communication between the functions, ensuring cross-team coordination.
- Minimizes impact of change on project delivery.
- Ensures end user needs are met to drive adoption.
- Adheres to internal standards, policies and procedures.
- Performs other duties as assigned.
- Bachelor's Degree and minimum 10+ years of experience in IT Industry with an emphasis in management experience, including all aspects of process development and execution.
- Three to five years of leadership responsibility managing midsize to large teams and influencing senior-level management and key stakeholders.
- Operational domain knowledge of IT Infrastructure, Security and Acquisition Integration.
- Direct experience implementing cloud services.
- > 6 Years Preferred Education and Experience
- Bachelor's Degree in Computer Science, Information Technology or other technical discipline and 15 years of experience.
- Agile, Scrum Master Certifications preferred.
- PMP a plus.
- Supervises others: Yes, 4-6 direct reports.
- Has hiring and terminating responsibilities: Yes
- Number of employees report to this job: 6 Subordinate Supervisory Employees
- Travels: Yes Percent of time: 10%