Jr. Application Support Analyst

SoftPath Technologies LLC
Dallas / fort worth, TX
08 Jun 2024

Vacancy expired!

We currently have the below urgent requirement pls reach me at with suitable profiles

Role: Sr./Jr. Application Support Analyst

Location: Austin, TX/ Dallas, TX/ RTP, NC (Need to be on-site from day one)

EXP- 2 to 5 Years

1.1.1. RESPONSIBILITIES
  • Serve as a debugging expert across platforms and products and teach other Specialists about new logs, tools, etc. in order to improve efficiency and workflows
  • Communicate effectively with PDS in order to improve on the ground engagement quality with cross-functional partners
  • Audit potential Continuous Push blocking issues and determine severity, escalating to PDS and Release Engineering
  • Identify, build out and conduct on-site technical training and shadowing opportunities across the team in order to improve the team's technical debugging
  • Troubleshoot Java/React/PHP/Python application.
    • 1.1.2. QUALIFICATIONS
  • At least three years of work experience
  • Experience leading teams and/or experience working with multiple stakeholders and leadership
  • Bachelor’s preferred rather than optional
    • 1.1.3. PREFERRED QUALIFICATIONS
  • Associate or technical degree
  • Experience using social media products
    • 1.1.4. PROFESSIONAL SKILLS
  • Excellent written and verbal communication skills
  • Ability to work with deadlines in a fast-paced environment
  • Strategic thinker with strong analytical and creative problem-solving skills
  • Ability to understand and parse internal tooling and logging
  • Ability to bring along/teach others who don't have a more technical background
  • Java ,GIT ; JavaScript/PHP knowledge is nice to have.
    • Please take help of the below questions to screen candidates:

    1)

    Technology stack of the application on which the candidate have worked on?

    2)

    What was the type of database and webserver used?

    3)

    If worked on production support what kind of issues did they handle? (Eg: webserver, backend, frontend etc)

    4)

    If implacable, nature of application monolithic or micro services ?

    5)

    Do candidate have any experience with database exceptions/delay handling?

    6)

    Path/Method used to reach bugged code?

    7)

    Logging console/technique used?

    8)

    Console used to track or log bugs?

    9)

    Workflow of the application worked on?

    Candidate should have good understanding of OOPS concept and should be able to infer result of simple codes of preferred language Thanks and Regards K PadmajaRecruiterEmail: Gtalk:16801 Newburgh Road Suite#112, Livonia, MI-48154,USAPhone :
    • ID: #42591062
    • State: Texas Dallas / fort worth 75201 Dallas / fort worth USA
    • City: Dallas / fort worth
    • Salary: Depends on Experience
    • Job type: Contract
    • Showed: 2022-06-08
    • Deadline: 2022-08-05
    • Category: Et cetera