L1 Support Engineer

12 May 2024

Vacancy expired!

No prior experience required( can apply who is willing to learn)Realtime Tech Training will be provided with Job support

Roles & Responsibilities:
  • Desktop, Laptop hardware setup including assembling troubleshooting.
  • Installation, configuration and troubleshooting of Operating system, all types of applications, drivers and necessary updates.
  • Basic Network troubleshooting in desktops, laptops and printers.
  • Operating system Antivirus software updates logs in desktops laptops Installation, configuration and troubleshooting of IP phones headsets Email configuration in desktops laptop users Installation, configuration and troubleshooting of Printer in desktops laptops FTP downloads Uploads.
  • Handling Service desk management for trouble tickets and service desk requests.
  • Managing the infra assets.
  • Maintain pro-activeness on alerts/tasks by using tools.
  • Create tickets for the critical alerts which have been escalated to Seniors and update the ticket with the appropriate information

  • ID: #40725936
  • State: Texas Dallas / fort worth 75201 Dallas / fort worth USA
  • City: Dallas / fort worth
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-05-12
  • Deadline: 2022-07-10
  • Category: Et cetera