Leadership Support Specialist (Redbird)

The Leadership Support Specialist provides administrative and clerical support to project leadership in a variety of areas including copying, filing, reception, record keeping, data entry, and routine correspondence and reports. The Leadership Support Specialist assists with completion of all paperwork.Answers phones in a helpful, professional, and timely mannerGreets clients, visitors, etc. in a professional mannerReturns any voicemail messages left from afterhours within 24 hours of receiptSorts mail and delivers incoming faxes within 1 hour of receiptTypes letters 98% error freeMaintains project tracking spreadsheets and databases as assignedRoutes and closes out cases in database within 24 hoursPerforms clerical responsibilities including filing, scanning, sending, and receiving faxes, and assembling informational materials or packets within timely mannerReserves conference rooms within one day of request – and confirm w/ requestor room has been bookedOrganizes and maintains various types of filesDelivers incoming mail to appropriate staffCollects outgoing mail and prepare for the Postal Services including UPSBooks travel and helps in the completion of expense reportsProvides outstanding customer service to internal and external customers: co-workers, frontline staff, HR staff, TWC staff and Workforce Solutions Greater Dallas staffAddresses and answers all calls, requests, and issues in a timely and courteous mannerTravels frequently within Dallas County