Manager Behavioral Health

Manager – Behavioral HealthAre you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified candidates like you to join our Texas Health family.

Work location: Texas Health Arlington Memorial

Core work hours: Full Time (40 Hours); Day Shift; Monday – Friday, 08:00 AM – 5:00 PM.

Texas Health Arlington Memorial Hospital has a rich history in North Texas serving the local communities of Arlington, Kennedale, Pantego, Mansfield and Grand Prairie. We’re a 369-bed, acute-care, full-service hospital serving our community since 1958. Our location in central Arlington provides convenient care to people in the DFW Metroplex and surrounding areas.We specialize in comprehensive medical/surgical care, cancer care, women’s services, behavioral health, neurosciences and emergency medicine. Plus, we’re a Level III neonatal intensive care unit, Level III Maternal Newborn care unit and a Level III Trauma Center. We’re accredited by the American College of Surgeons as a Comprehensive Community Cancer Center and by the National Accreditation Program for Breast Centers.Texas Health Arlington Memorial is a Joint Commission-certified Primary Stroke Center, a Chest Pain Center and a Heart Failure Center. We’ve been recognized by the American Heart Association with a Gold Plus award for the exceptional care we provide to our stroke, heart failure and chest pain patients. We’re also a designated Magnet hospital! Our community members recently recognized us as the best emergency department in Arlington. Plus, we’re recognized by Blue Cross/Blue Shield as a Blue Distinction Center for care of our patients receiving Hip and Knee Replacement and Spine Surgery procedures. We’re a top choice in North Texas for cancer and emergency services, women’s health and much more.Job DutiesProgram Management: Achieves safe, quality patient care outcomes; develops behavioral health programs; sustains and supervises delivery of program components; revises programs based on ongoing review of outcomes including patient recidivism, recovery rates, patient satisfaction, patient complaints, customer satisfactions, community needs assessments, etc. Works within the treatment philosophy of organization. Support continuity of patient care, and communicates and collaborates closely with community providers and payer case managers. Understands and achieves safety goals. Assumes 24/7 responsibility for delivery of clinical services, including clinical inpatient, PHP, IOP, and PASR Services.Quality: Maintains a continuous quality improvement focus, develops and sustains dynamic performance indicators, recommends components of annually revised quality improvement plan, analyzes outcomes, tracks and trends data, develops and implements process improvement action plans, educates and involves all staff in CQI and PI activities.Human Resources: Recruits, interviews, hires, clinically supervises, evaluates clinical staff, assures staff competence, monitors staff performance through direct observation, indirect observation, review of medical records, counsels, develops, coaches staff, performs formal counseling and guidance as indicated, communicates clear expectations for staff within the hospital's and department's policies and procedures, maintains adequate numbers of competent staff to meet care delivery needs, maintains flexible staffing levels, develops, reviews, and updates department clinical policies and procedures as needed and annually, provides staff education indicated by individual performance needs, as well as needs identified based on results of outcome indicators, works closely with the director regarding staffing patterns and staffing coordination.Budget: Meets financial benchmarks; works within budgetary guidelines; considers costs and remains cost effective in performing duties, recommending staffing levels, hiring staff, and supervising staff; develops referral sources; assists with maintaining and increasing patient volumes; works closely with the director and the nursing manager in meeting financial benchmarks and in all activities.Community/Patient Satisfaction: Achieves patient and customer satisfactions, works within benchmarks for THR's patient satisfaction, communicates and collaborates with all customers including community providers and practitioners referring their patients.Clinical Skills: Delivers direct patient care, including delivery of group therapy and pre-admission assessments, performs crisis intervention as indicated, manages patient complaints within policy to effectively resolve complaints, concerns and/or grievances. Works within an interdisciplinary treatment team, hospital-based medical model of care delivery, maintains flexibility, sustains and models positive ,can do, attitudes, maintains personal and staff productivity, role models, going the extra mile when necessary. Assumes responsibility for personal professional development and assists and supervisors staff in their professional development, maintains professional ethical standards and requires same of staff.Community: Represents the organization in the community, provides community education programs as delegated, maintains routine contact with referral sources, establishes and maintains relationships which enhance reputation and visibility of the organizationEducationMaster's Degree Behavioral Health field RequiredExperience3 Years Progressive Leadership Requiredand3 Years Clinical Behavioral Health RequiredLicenses and CertificationsLPC - Licensed Professional Counselor Upon Hire RequiredOrLMSW - Licensed Master Social Worker Upon Hire RequiredOrLCSW - Licensed Clinical Social Worker Upon Hire RequiredOrLMFT - Licensed Marriage and Family Therapist Upon Hire RequiredAndACPI - Advanced Crisis Prevention Intervention Training maintained annually 30 Days RequiredSkillsDSM diagnostics, group and individual counseling and therapy, treatment planning, regulatory and accreditation compliance, CQI, leadership, communication, collaboration, critical thinking, and judgment. Knowledge of best practices in clinical work, and trauma-informed care; understanding of utilization review/management, and ASAM criteria.Why Texas Health?At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 24,000 employees of wholly owned/operated facilities plus 2,200 employees of consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here.Here are a few of our recent awards:

2022 FORTUNE Magazine’s “100 Best Companies to Work For®” (8 th year in a row)

A "Top 100 Places to Work" for 2021 by The Dallas Morning News (10 th time)

#1 as 2021 “20 Best Workplaces in Health Care and Biopharma” by Great Place to Work® and Fortune (7th consecutive year, 6th year as #1)

“America’s Best Employers for Diversity” list by Forbes

A “100 Best Workplaces for Millennials" by Fortune and Great Place to Work®

A 2021 LinkedIn Top Companies in Dallas - Fort Worth list. This award recognizes the best workplaces for team members to grow their careers and honors companies that not only attract talent but also invest in the development of their employees.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.#LI-TA1Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.