Medical Office Lead – Family Care

Medical Office Lead – Family CareFast-paced, high volume Family Care department is looking for top skilled Medical Office Receptionist. Is that you?Work location : 2012 FM 2181, Suite 100, Lewisville TX 75065Work hours: Full-time, Monday - Friday 8:00am – 5:00pmDepartment Highlights

Texas Health Physicians Group (THPG) is a not-for-profit physician organization with more than 250 locations and 800 physicians, nurse practitioners and physician assistants.

Texas Health is dedicated in providing quality care in clinics and medical offices throughout North Texas.

Here’s What You Need

High School Diploma or equivalent (required)

2 years of back experience in a clinical setting (required)

A successful Medical Office Receptionist will

Be an outgoing individual with a friendly attitude

Must be able to multitask in a high paced environment and always maintain the Texas Health Promise Principles with patients and staff.

Have strong attention to detail

Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic

Must have outstanding communication, interpersonal, customer service, patience, and organizational skills

Have knowledge of insurance authorization/billing requirements

Have demonstrated strong customer service and communication skills

Have organizational and time management skills

Be proficient computer skills

Have knowledge of clinic procedures and regulatory requirements

Possess a strong work ethic and a high level of professionalism

Be a team player who handles multiple projects simultaneously in a fast-paced environment

Have the ability to multitask

What You Will DoDelivers care to patients utilizing the Medical Office Receptionist Process

Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

Answers phone calls and directs them appropriately.

Schedules appointments according to office guideline.

Obtains accurate patient and insurance information, collecting copays and deductible amounts.

Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

Prepares charts for patient appointments making sure all necessary information is complete.

Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.

Performs other duties as assigned.

Additional perks of being a Texas Health Medical Office Receptionist

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.

Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

Strong Unit Based Council (UBC).

A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

#LI-JH3Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.