Vacancy expired!
An exciting opportunity for a customer experience minded technologist that has experience with defining and building a modern, digital workplace experience. This is a well known local company that provides a family-oriented work envoronment, where there are growth opportunities with a very stable organization. You will need a wide breadth of experience configuring and implementing end-user technologies and the tools required to support a diverse end-user community.
A day in the life:- Working as a Level 2 or Level 3 support resource for complex problems handling more security and complex issues.
- Provide mentorship for junior staff and Division IT support teams
- Continuous improvement activities associated with Office 365 suite configuration
- Drive adoption of the Office 365 product suite through technical actions and interpersonal activities such as webinars, lunch & learns, video vignettes, or other user-friendly guidance
- Lead migration projects associated with converting off of aging technology and implementing new technologies.
- Define standards and develop automation within the Windows end-point ecosystem
- Evolution and adoption of security controls required to maintain a secure environment for clients, vendors and associates
- Working with local and remote team members to improve the user experience as it relates to the end-user technologies deployed
- Expert level knowledge with the administration of the MS o365 suite of products
- Expert level Microsoft Teams VoIP implementation/configuration and tuning experience
- Deep knowledge of endpoint configuration management tools such as Kace (SCCM, Intune or similar)
- Advanced knowledge of endpoint protection platforms such as Microsoft Defender
- Proficiency with design/configuration of security controls at the end-point layer
- Experience configuring and managing A/V and/or digital signage environments
- Exemplary communication skills, written and verbal
- Industry Certs a plus