Network Operations Specialist I

25 Jul 2024

Vacancy expired!

Summary:
  • Will work a flexible schedule to support 24/7 Network Operations Center.
  • Will be 1st & 2nd level support for Pipeline Operations Control Desk issues including: Phone systems, SCADA servers/systems, remote SCADA devices, and network supported infrastructure.
  • Use and maintain Network management tools (Cisco Prime, Cisco WAAS, Cisco DNA, Cisco IWAN, Citect, SolarWinds, LiveAction, NetScout, Cisco APIC, etc.).
  • Monitor, debug and resolve tier 1 and tier II Cisco infrastructure issues (routing, network hardware/software failure, configuration, WAN outages, firewalls, performance issues).
  • Resolve all data network circuits (DS3, T-1, DS0’s, DSL, MPLS, VPN, VSAT, BGAN, LTE, radio links, etc) outages, wan utilization and packet errors.
  • Manage Support Center ticket escalations concerning server administration, network infrastructure, Pipeline Control Desk and IT applications issues.
  • Other duties as assigned.

Requirements/Qualifications:
  • MUST be local to Houston, TX and open to working 100% ONSITE (This is Mandatory).
  • Minimum of 4 years of experience in supporting enterprise Cisco Network.
  • Minimum of 2 years of experience in supporting enterprise Microsoft operating related systems.
  • Associate’s/Bachelor’s degree or equivalent education and/or work experience required.
  • CCNA preferred or equivalent experience is preferred.
  • Strong knowledge of Microsoft Server operating systems.
  • Experience with Network management tools including: Cisco Prime, Cisco WAAS, Cisco DNA, Cisco IWAN, Citect, SolarWinds, LiveAction, NetScout, Cisco APIC is preferred.
  • Experience in data circuit issues (DS-3, T-1, MPLS, VSAT, LTE, Microwave) is preferred.
  • Experience in configuring and troubleshooting Cisco routers, switches, firewalls, access points, and Nexus devices.
  • Knowledge of scripting and programming skills such as Python, JS, PowerShell, or C# is preferred.
  • Excellent oral and written communication skills.
  • Must possess strong analytical abilities to troubleshoot server and network hardware/software issues at all layers of the OSI model.
  • Ability to analyze packet captures from NetScout or Wireshark.
  • Ability to work on a team and individually.

  • ID: #44341895
  • State: Texas Houston 77002 Houston USA
  • City: Houston
  • Salary: $27 - $36
  • Job type: Contract
  • Showed: 2022-07-25
  • Deadline: 2022-09-16
  • Category: Et cetera