Network Storage Operations Technician

18 Nov 2024

Vacancy expired!

Note: Need Active Top Secret SCI ClearanceWill perform hardware builds, hardware support and onsite presence in its Data Centers. This position is an internal-facing and external facing support role. This role’s primary responsibility is to assist in the deployment, break/fix resolution of the Data Center infrastructure. This position interfaces directly with our site staff, procurement teams, cloud customers and internal service teams.

Responsibilities:
  • Rack, build, cable, configure, and provision Intel and AMD servers
  • Rack, cable, and deploy Cisco Layer 2 networking equipment
  • Troubleshoot, test, quality assurance of server hardware
  • Professionally resolve hardware issues via trouble ticket
  • Troubleshoot and resolve problems with basic network and operating system installations and configurations.
  • Monitor and assist our automated provisioning system for new server orders
  • Monitor and escalate issues with customer’s servers as necessary
  • Shifts include day/evening/overnight
  • Support training and rack assembly in Poughkeepsie, NY for a period of 3 months.

Required skills/Level of Experience:
  • Must have a Top Secret-Secret Compartmentalized Information (TS-SCI)
  • Operating System Installation - Windows Server, Linux, Unix
  • Rack, cable, and deploy Cisco Layer 2 networking equipment
  • Moderate knowledge of PC hardware concepts and component installation.
  • Basic knowledge of various internet-related services and software (mail, web, DNS, etc.).
  • Must be able to multitask in a fast-paced environment.
  • General understanding of computer networking concepts.
  • Customer focused attitude with some previous customer service experience.
  • Network wiring/cabling experience a plus.
  • Must have excellent verbal and written communication skills
  • Time management and organizational skills
  • Ability to work remotely with little or no direct supervision
  • Must be self-motivated and disciplined
  • Ability to recognize and prioritize critical tasks independently

Preferred Professional and Technical Expertise:
  • High School Diploma
  • Have a basic understanding of Data Center power
  • Basic CCNA level understanding of networking

  • ID: #22950736
  • State: Texas Fortworth 20108 Fortworth USA
  • City: Fortworth
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2021-11-18
  • Deadline: 2022-01-16
  • Category: Et cetera