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Overview
Public Consulting Group, Inc. (PCG) is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,000 professionals in more than 50 offices across North America and in Europe. The firm has five designated practice areas with extensive experience in all 50 states, clients in six Canadian provinces, and a growing practice in Europe. Often combining resources from two or more practice areas, PCG offers clients a multidisciplinary approach to solve their challenges or pursue opportunities Responsibilities Summary: This position is for an Office 365 Engineer to join the PCG Employee Experience Productivity Applications team. This role plays a vital role in designing and delivering solutions to make our customers more agile and productive; emphasizing collaboration and work-flow improvements. You will have the opportunity to lead complex architecture and design sessions for Office 365 applications, planning for both business and technical requirements and assist with product roadmap development. Responsibilities: • Manage PCG's Office 365 environment through day-to-day hands-on tasks • Lead the design and implementation of Microsoft and related Cloud technology solutions utilizing Office 365, Azure, EMS, and others. • Lead complex troubleshooting and incident resolution events • Consult with business leaders to develop and implement solutions to business needs. • Implement system security requirements defined under Information Security standards. • Update, Prepare and document standard operating procedures and protocols. • Monitor, maintain & administrate security measures for the protection of cloud systems. Qualifications Qualifications: • Strong working knowledge of core Microsoft Office 365 cloud technologies and services • Experience with Intune design, implementation and support for mobile and workspaces • Experience with SharePoint design, implementation and support • Experience with MS Teams administration • Strong scripting and automation capabilities • Knowledge of various industry compliance and regulatory information security standards such HIPAA, SOC1, SOC2, HITRUST and NIST is highly desired. • Strong problem solving and analytical skills. • Ability to organize and prioritize tasks, work under a small or large team spanning across multiple business unit/practice areas. • Self-managed and motivated individual with strong leadership skill • 8+ years of general IT administration experience • 4+ years of working experience with Office 365 Supervisory responsibilities: • Mentoring junior colleagues may be required at times. Work Environment: • This job can be done remotely. Position type and expected hours of work: • This is a full-time position, and typical work hours are Monday-Friday 7:00 a.m. to 4:00 p.m. or 8:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the "core" work hours. Travel: • Out of area and overnight travel expected on occasion. No more than 15% per year. #LI-AH1 #D-PCG #LI-remote EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.