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- Apply a structured methodology and lead change management activities
- Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Support communication efforts
- Support the design, development, delivery, and management of communications.
- Assess the change impact
- Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Support training efforts
- Provide input, document requirements, and support the design and delivery of training programs.
- 5+ years Change Management experience and well-developed business networks
- Bachelor's degree, preferably in Change Management or similarly related discipline.
- Previous experience with large IT global implementations
- A solid understanding of how people go through a change and the change process
- Experience and knowledge of change management principles, methodologies, and tools
- Exceptional communication skills, both written and verbal
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root cause identification skills
- Able to work effectively at all levels in an organization
- Team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Familiarity with project management approaches, tools, and phases of the project lifecycle
- Experience with large-scale organizational change efforts
- Change management certification or designation desired