Part-Time Switchboard Operator

Position Details: This position is responsible for greeting and assisting individuals via the telephone or in person and forwardingincoming calls to the appropriate campus personnel. Responsibilities: Regular attendance of 20-29 hours a week. Answer incoming phone calls to the switchboard. Respond to inquiries with general college information, as appropriate. Maintain up-to-date knowledge of campus personnel, offices, and functions to facilitate the forwardingof phone calls to the correct location. Greet visitors and provide appropriate directions to the correct destination. Assist the training supervising, and coordination of student workers as needed. Maintain current campus literature in work area and Visitors Center. Provide backup support for management of Visitors Center as required. Provide supplementary clerical support to the Enrollment Management and Marketing department. Contribute to the overall efforts of the eLearning Department that may require occasional evening orweekend participation. Other related duties as assigned by the Director. Minimum Qualifications: One-year certificate in Business Computer Office Management, Business Management or related fieldrequired, associate's degree preferred. Extensive related work experience will be considered in lieu offormal education. Minimum of 6 months office experience, preferably in an education setting. Excellent computer skills required to include knowledge of Microsoft Office suite and internetbrowsing. Must have excellent written and verbal communications skills. Must be able to work in a typical office environment. Must be able to handle high level of stress. Must be organized, confidential, expedient, tactful, and even-tempered. Excellent customer service skills are required. Salary Range & Fringe Benefits:

The rate of pay is up to $10-$12 per hour depending on experience.

Worker’s compensation

Participation in the retirement program through Teacher Retirement System of Texas

Kilgore College does not participate in the federal Social Security program. As a result, employees/retirees of the college are subject to the federal Windfall Elimination Provision (WEP) and possibly the Government Pension Offset (GPO) laws. For information on the WEP and the GPO, visit the Social Security Administration's website at http://www.ssa.gov/gp

Kilgore College is a two-year, comprehensive public community college with a campus in Kilgore and an extension center in Longview, Texas. With approximately 6,000 students, Kilgore College is a student-centered institution characterized by excellence in teaching and quality learning opportunities. Kilgore College is focused on continually improving their students’ holistic experience leading them to success in life while improving access to higher education and partnering with those who advance the vision of a stronger community culturally, socially and economically.Vision Statement: We commit to be the higher education institution of choice in Northeast Texas.Positions will remain open until filled. Teaching positions will be required to submit official transcripts upon an offer of employment. An offer of employment will be contingent upon passing a background check. Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity within three (3) days of being hired. Failure to submit proof within the required time shall result in immediate employment termination. All position appointments are subject to approval by the college's Board of Trustees. This description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. Kilgore College reserves the right to add, change, amend, or delete portions of this job description at any time, with or with notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by Kilgore College at its discretion to enable individuals with disabilities to perform the essential functions. Kilgore College is an equal opportunity and affirmative action institution and does not discriminate on the basis of sex, race, color, religion, age, national origin, disability in violation of Section 504 of the Rehabilitation Act or 34 C.F.R. Part 104, veteran’s status or genetic information in its educational programs, employment policies or activities. Know Your Rights Employment NoticeEmployee Rights and Responsibilities Under the Family and Medical Leave ActAll positions are located in Kilgore, TX. No fully remote positions are available at this time. All employees must be available to physically present to work on the Kilgore, TX or Longview, TX Campus. All positions are considered security-sensitive and subject to a background check pre-employment.Powered by JazzHR