The Patient Services Coordinator on the Surgical Urology & Orthopedic unit at MD Anderson Cancer Center coordinates and schedules patient appointments and has direct impact on patient care services.The schedule will be three 12 hour shifts each week. The shifts will be 7pm-7am, with rotating weekends and holidays required.Hourly breakdown of salary range:Minimum $18.75 - Midpoint $23.32 - Maximum $27.88MD Anderson offers our employees:
Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
Group Dental, Vision, Life, AD&D and Disability coverage
Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
Tuition Assistance Program after six months of service
Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
Employer paid life, AD&D and an illness-related reduced salary pay program
Health Savings Account and Dependent Care Reimbursement flexible spending accounts
Fertility benefits
State of Texas longevity pay
Extensive wellness, recognition, fitness, employee health programs and employee resource groups.
This is a 32-bed Surgical Urology & Orthopedic unit for adult patient population. This fast-paced environment has rapid turnover for surgical procedures, which include: postoperative prostatectomy, cystectomy, penectomy, nephrectomy, and orthopedic surgeries.Nursing division surgical units provide care for patients that require complex postoperative nursing care, including pain management, frequent monitoring, management of complex wounds and cardiac monitoring. Complex surgical procedures, common to MD Anderson, include hemipelvectomies, hyperthermic intraperitoneal chemotherapy (HIPECs) and microvascular reconstructive surgeries. Services across this cohort provide specialized care that would otherwise be provided in an intensive care setting.The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention. Our mission also includes education for undergraduate and graduate students, trainees, professionals, employees and the public.Job Summary:Greets, provides information and directions to customers. Advises patients and family members of available services. Handles and processes a complex and varied set of documents and situations. Schedules patient visits, physician appointments, diagnostic tests, procedures and treatments. Communicates pertinent information regarding appointments, scheduling, prepayment and financial counseling to patients, families, physicians, team members and other patient care areas. Interprets and coordinates physician orders. Prepares and maintains appointment templates and/or patient records. Updates relevant patient information in order to maintain an accurate patient record. Reviews and reconciles patient charge documents and collects payments in accordance with established departmental processes and guidelines. Responsible for maintaining confidentiality of patient information. Assists in ensuring a safe environment for patients, co-workers and visitors.EDUCATION:Required: High school diploma or equivalent.Preferred: Completed Associate's or Bachelor's degree.EXPERIENCE:Required: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.OTHER:Must pass pre-employment skills test as required and administered by Human Resources.It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.htmlAdditional Information
Requisition ID: 170549
Employment Status: Full-Time
Employee Status: Regular
Work Week: Evening/Night, Weekends
Minimum Salary: US Dollar (USD) 39,000
Midpoint Salary: US Dollar (USD) 48,500
Maximum Salary : US Dollar (USD) 58,000
FLSA: non-exempt and eligible for overtime pay
Fund Type: Hard
Work Location: Onsite
Pivotal Position: No
Referral Bonus Available?: No
Relocation Assistance Available?: No
Science Jobs: No
#LI-Onsite
Full-time